Virtual Assistant

As a VA, my mission is to be efficient and attentive bilingual virtual support for a thriving business or professional, bringing cohesiveness and harmony to the client experience.

What is a VA and why hire one?  Click here!

Praise from Darcey, Founder at CQIU:

“What I appreciate most about Kelly is her attention to detail (with her sunny disposition a close second!) With Kelly’s help, I can travel for work with confidence, knowing she’s gotten all of the arrangements right and they completely fit my preferences.”

How Can I Support You?

Office Organization
  • Creating efficient systems and procedures
  • Email/Inbox management and organization
  • Drafting and formatting Office Manuals, Procedures, Policies
  • Organizing server documents
  • Creating staff schedules, event schedules and task delegations
  • Medical claims & billing
Writing/Marketing
  • Content creation, formatting & scheduling: Blogs, Emails, Posts
  • Drafting and formatting Office Manuals, Procedures, Policies
  • Adroit editing and proofing of all material
  • Basic website set up & updates
  • Basic graphic design
Client Care
  • Fluent bilingual customer service
  • Client management: emails, phones, follow-ups, paperwork, surveys, appointments, refunds, payments, records
  • Exceptional soft skill set: listening, kindness, warmth.
Personal Assistant & Admin General
  • Travel plans: flights, rental cars, hotel or airbnb stays
  • Inventory & purchase orders
  • Updates: business listings, social media accounts, contact lists, maps, birthday lists
  • Research: apps, options, articles, quotes
Program Proficiency:
  • Microsoft Suite
  • Google Suite
  • WordPress
  • Mindbody
  • Office Ally
  • Square
  • Hootsuite
  • Facebook, Instagram, Twitter, LinkedIn, YouTube
  • Constant Contact & MailChimp
  • Canva
  • Volunteer Match
  • Yapsody Box Office

NB: Tasks that are not in my wheelhouse include Accounting & Social Media/Marketing Strategy. There are VA’s out there who specialize in these skills!

Brief Work History

  • Phoenix Center for the Arts, Patron Services Manager, 2016-2019
  • Chiropractic del Sol, Office Manager, 2019-Present
  • Raices Naturopathic Medical Center, Summer Office Assistant, 2019
  • Virtual Assistant Clients: Lehm Law, Anthill Events, The Tidy Bungalow, CQIU Life

    Work with Kelly

Please take a moment to fill in this Inquiry for VA Services: Online Form so I can confirm we are a good match.

I’ll email you back and we’ll get started!

Rates:

My rate is between $25-$40/hour depending on the scope of the work. Additionally, I can create custom package pricing as needed for specific projects or situations. I am more than happy to discuss creative options!